Privacy Policy

01 Information We Collect

When you make an enquiry or booking, we may collect:

• Full name
• Mobile number
• Email address
• Pickup and drop-off locations
• Travel dates and timings
• Number of passengers
• Vehicle or travel requirements
• Billing and payment information
• Identification information where required for the booking
• Information you voluntarily provide through WhatsApp, phone, forms, or email

02 How We Use Your Information

We may use your information to:

• Process and confirm reservations
• Arrange vehicles, drivers, accommodation, tours, or other requested services
• Contact you regarding your booking
• Send booking confirmations and updates
• Respond to enquiries and customer-support requests
• Process payments
• Prevent fraud or misuse
• Maintain business and transaction records
• Comply with applicable laws and legal requirements

03 WhatsApp and Third-Party Services

Our website may use WhatsApp, payment gateways, Google Maps, analytics services, hosting providers, and other third-party services.

When you interact with these services, your information may also be processed according to the respective third party's privacy policy.

04 Payment Information

Payments may be processed through third-party payment providers.

We generally do not store your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials on our website.

05 Information Sharing

We may share relevant information with trusted service providers when necessary to fulfil your booking, including:

• Vehicle owners or operators
• Drivers
• Hotels or accommodation providers
• Tour/activity providers
• Payment providers
• Technology and hosting providers
• Government or legal authorities where required by law

We do not sell your personal information to third parties for their independent marketing purposes.

06 Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

07 Data Retention

We retain information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, comply with legal requirements, and protect our legitimate business interests.

08 Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and improve our services.

You may control cookies through your browser settings.

09 Your Choices

You may contact us to request access to, correction of, or clarification regarding personal information that we hold about you, subject to applicable law and legitimate business requirements.

10 Policy Updates

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised effective date.

11 Contact Us